Accessibility statement
Effective date: October 23, 2026.
Proxy Mailbox is committed to making our website, app, and services accessible to everyone, including people with disabilities.
Our standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our target standard. We work toward accessible design in areas such as color contrast, keyboard navigation, descriptive text for images, clear labels and structure, and compatibility with common assistive technologies.
Ongoing effort
Accessibility is an ongoing effort. We review our site and app over time and address issues as we identify them. Some third-party content or integrations may not yet fully conform, and we work with our providers to improve them.
Need help or found a barrier?
If you have trouble accessing any part of Proxy Mailbox, or you need information or a service in a different format, contact us and we will help and work to fix the issue promptly:
- Through your account portal, or
- Proxy Mailbox. 202 Walton Way, Suite 192, Cedar Park, TX 78613. 1-833-GOPROXY (1-833-467-7699).
When you contact us, please describe the page or feature and the difficulty you encountered so we can respond effectively.
Alternatives
If you cannot complete a task online, we can assist by phone or in person at our Cedar Park location during business hours, including help with account setup, Form 1583, and mail requests.